Refund & Cancellation Policy
This Refund & Cancellation Policy explains how subscription cancellations and refunds are handled for Kundan Network AI.
This policy applies to all users of Kundan Network AI.
1. Overview
This Refund & Cancellation Policy applies to all purchases, subscriptions, and services offered by Kundan Network AI.
2. Subscription Plans
Kundan Network AI offers subscription-based services that may be billed monthly or annually, depending on the plan selected by the user.
3. Cancellation
You may cancel your subscription at any time through your account settings. Your subscription will remain active until the end of the current billing period.
No additional charges will be applied after cancellation unless you choose to subscribe again.
4. Refund Policy
Payments made for subscriptions are generally non-refundable once the subscription period has started.
Refunds may be considered only in exceptional circumstances, such as duplicate payments, technical billing errors, or where required by applicable law.
5. Failed Transactions
If a payment fails or is interrupted due to technical reasons, no subscription will be activated until the payment is successfully completed.
6. Payment Processing
Payments are securely processed by trusted third-party payment providers. Kundan Network AI does not store your payment card information.
7. Contact for Billing Issues
If you believe you have been charged incorrectly or experience any billing-related issues, please contact our support team as soon as possible. We will investigate and resolve genuine billing concerns promptly.
8. Policy Updates
We reserve the right to modify this Refund & Cancellation Policy at any time. Updated versions will be published on this page with the revised effective date.